Returns + Exchanges

 

Thank you for shopping at Donatelli Design. We hope you love your purchase. Please review our return policy, as all sales are final, and we do not offer refunds or exchanges.

Damaged or Defective Items:

In the unlikely event that you receive a damaged or defective item, please contact us within 7 days of receiving your order. We will work with you to address the issue and find a satisfactory resolution.

Order Errors:

If there is an error with your order, such as receiving the wrong item, please contact us within 7 days of receiving your order. We will do our best to correct the error and ensure your satisfaction.

Contact Us:

If you have any questions about our return policy, or if you need assistance with a damaged item or order error, please contact using our “Contact” page. We are here to help and ensure that you have a positive experience with our brand.

Please note that by making a purchase with Donatelli Design, you acknowledge and agree to our return policy.